How to Hire the Right Movers: Rules and Essential Questions
- D-Express
- Mar 4
- 2 min read
Updated: Mar 5
Moving to a new home or office can be both exciting and stressful. Hiring professional movers can ease the process, but choosing the wrong company may lead to delays, damage, or unexpected costs. To ensure a smooth move, follow these essential rules and ask the right questions before hiring a moving company.

Rules for Hiring Movers
1. Clearly Communicate Your Requirements
It's crucial to make your requests clear before and during the moving day. Create a comprehensive list of your needs and share it with the moving company. This ensures that both parties have a mutual understanding, reducing the likelihood of misunderstandings. (Livingetc)
2. Conduct Thorough Research
Before selecting a moving company, check online reviews, seek recommendations, and research their reputation. Look for companies with a solid track record of reliability and customer satisfaction.
3. Verify Licensing and Insurance
Ensure the movers are properly licensed and insured. In the U.S., interstate movers must be registered with the Federal Motor Carrier Safety Administration (FMCSA). Adequate insurance coverage is crucial to protect your belongings in case of damage or loss.
4. Obtain Multiple Estimates
Request at least three written estimates from different companies. Be cautious of quotes that are significantly lower than others, as they may indicate hidden fees or potential scams.
5. Understand the Pricing Structure
Ask whether the company charges by the hour, by weight, or by volume. Clarify any additional fees for stairs, long carries, packing materials, or last-minute changes.
6. Avoid Large Deposits
Reputable movers typically require payment upon delivery, not upfront. If a company demands a large deposit before the move, it may be a red flag.
7. Thoroughly Read the Contract
Never sign a blank or incomplete contract. Ensure all services, charges, and delivery dates are clearly outlined in writing. Understanding the terms and conditions helps prevent unexpected issues. (Livingetc)
8. Ensure Comprehensive Insurance Coverage
Confirm that the moving company's insurance covers all your belongings during the move. This provides peace of mind knowing that you're protected against potential damages or losses. (Livingetc)
9. Inform Movers About the Moving Environment
Provide detailed information about both your current and new residences. This includes access points, parking restrictions, staircases, or elevators. Such details help movers plan effectively and avoid unforeseen challenges. (Livingetc)
Essential Questions to Ask Movers
Before committing to a moving company, ask these key questions:
Are you licensed and insured? (Request proof of both.)
Can you provide references from past customers?
What's included in the estimate, and are there any potential additional fees?
Do you offer packing and unpacking services?
How do you handle damages or lost items?
What is your cancellation or rescheduling policy?
What happens if my move is delayed?
Do you have experience with moves similar to mine?
Final Thoughts
Hiring movers is a significant decision that requires careful consideration. By following these rules and asking the right questions, you can avoid unexpected headaches and ensure a smooth moving experience. Always trust your instincts—if a deal sounds too good to be true, it probably is. Happy moving!